HOW TO SIGN UP:
All reservations are handled through our website. We do not accept reservations without payment or over the phone. Create an account [link] to schedule a class.
All payments are non-refundable; however, all class payments are transferable with 24-hour notice.
Do not be late to class. Once the warm-up is completed, you will not be allowed to partake in the class. You will be turned away and your class payment will not be refunded. Not only is tardiness disruptive, but it is a safety issue.
All cancellations must be made 24hours prior to class for your payment to be transferable. If it is not made within 24 hours prior to class, your payment is forfeited.
CLASS PACKAGE EXPIRATIONS:
Class packages will not be accepted after expiration. Your class packages are valid for one year (12 months) from the date of purchase.
GUESTS and CLASS OBSERVATION:
We do not allow guests or observers at our studio. If you would like someone to be at class with you, they must be scheduled for the class. We strictly uphold the privacy of our clients.
Our studio is closed for most holidays. Refer to our calendar [link] for modified schedule.
Please turn off your phones or put them on vibrate during class. Please do not answer your cell phone during class, unless it is an emergency.
PHOTOGRAPHY and VIDEOS:
Polekittens Fitness does not allow any video taping or photographing of its instructors or lessons. However, you are more than welcome to take still pictures and videotape your individual performances.
FOOD and ALCOHOL:
We do not allow food or alcohol in our studio. If you appear to be intoxicated you may be asked to sit out and only observe the session with no refund given.
MINORS/ AGE LIMITS:
Due to liability reasons, everyone must be 18 - no exceptions.
*Policies and procedures subject to change at the owner’s discretion.